Nusky Limo

Privacy Policy

Last Updated: October 2025

At Nusky Limo, we value your privacy and are committed to protecting your personal information. This Privacy & Cookies Policy explains how we collect, use, disclose, and safeguard your data in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Who We Are

Nusky Limo is a luxury ground transportation company providing premium chauffeur services across major cities and airports worldwide.

For data protection purposes, Nusky Limo acts as the Data Controller for the personal data collected through our website and booking systems.

If you have any questions, contact us at:

  • 📧 privacy@nuskyLimo.com
  • 🌐 www.nuskyLimo.com
  • 📍 New York, NY, USA

2. Information We Collect

We collect both personal and non-personal data to operate efficiently and provide quality service.

Personal Information

  • Full name, phone number, and email address.
  • Payment details and billing address.
  • Pickup/drop-off addresses, travel dates, and flight numbers.
  • Communication history with our customer support team.

Automatically Collected Data

  • IP address, browser type, and operating system.
  • Device identifiers and referring URLs.
  • Cookies, analytics, and usage patterns for website performance.

3. Legal Basis for Processing (GDPR)

We process your personal data based on one or more of the following legal grounds:

  • Performance of a Contract: to fulfill your reservation or booking.
  • Consent: for marketing communications and cookies (when accepted).
  • Legitimate Interest: to improve services, security, and user experience.
  • Legal Obligation: to comply with tax, accounting, and regulatory laws.

4. How We Use Your Information

Your data helps us deliver and improve our services:

  • To confirm, manage, and modify reservations.
  • To process secure online payments.
  • To send confirmations, updates, and receipts.
  • To personalize offers and enhance user experience.
  • To detect and prevent fraudulent or unauthorized activity.
  • To comply with applicable laws and regulations.

We never sell your personal information.

5. Sharing and Disclosure

We only share information when necessary:

  • With service providers (payment processors, CRM systems, airport dispatch partners) operating under strict confidentiality agreements.
  • With public authorities when legally required.
  • With affiliates or partners, but only to complete services you have requested.

All partners handling your data must comply with privacy standards equal to ours.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill our service obligations.
  • Comply with legal and tax requirements.
  • Resolve disputes or enforce agreements.

When data is no longer needed, it is securely deleted or anonymized.

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and improve site performance.

Types of Cookies

  • Essential Cookies: Enable core booking and security functions.
  • Performance Cookies: Track website usage and loading times.
  • Functional Cookies: Store user preferences like location and language.
  • Advertising Cookies: Show relevant ads or offers based on browsing.

You can manage or disable cookies through your browser settings. Please note, disabling cookies may limit some website functions.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Update inaccurate or incomplete information.
  • Deletion ("Right to be Forgotten"): Request removal of your data.
  • Restriction: Limit processing under certain circumstances.
  • Data Portability: Receive your data in a transferable format.
  • Objection: Opt out of direct marketing or profiling.

To exercise these rights, email us at privacy@nuskyLimo.com.

9. Your Rights Under CCPA (California Residents)

If you reside in California, you have additional rights under the CCPA:

  • The right to know what personal data we collect and why.
  • The right to request deletion of your personal data.
  • The right to opt-out of data sharing or sale (we do not sell data).
  • The right to non-discrimination for exercising privacy rights.

To submit a verified request, contact us at privacy@nuskyLimo.com with "CCPA Request" in the subject line.

10. Data Security

We apply industry-standard security measures to protect your data:

  • SSL encryption for all website transactions.
  • Regular audits and firewall protection.
  • Restricted access to authorized personnel only.

Despite our efforts, no system is completely secure; we encourage you to use caution when sharing personal data online.

11. International Data Transfers

If you access our services outside the United States, your information may be transferred and processed in the U.S. or other countries. We ensure adequate protection under recognized legal safeguards such as Standard Contractual Clauses (SCCs) where applicable.

12. Children's Privacy

Nusky Limo does not knowingly collect data from children under 16 years old. If you believe we have inadvertently collected such information, please contact us immediately for deletion.

13. Changes to This Policy

We may update this Privacy & Cookies Policy periodically. Any changes will be posted here with a new "Last Updated" date. Continued use of our website after updates indicates acceptance of the revised policy.

14. Contact Information

If you have questions, concerns, or data requests, please contact us:

Nusky Limo – Privacy Department